Please select the content of your inquiry.
Please input and press send button.

[IOS trouble information-subscription trouble]

Currently, there is a problem that the subscription is not reflected in the application at Apple iTunes store.
If you don’t see your subscription reflected, please contact us.
Thank you.

For customers who have spam settings

Some of the customers who make inquiries may not be able to reply because they have spam settings.
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Langmate user

Bug reports

[Note] It is not a function to send a message to the user.

①Please enter your email address.*
②Did you log in with iPhone or Android?*
③We will review your account.
Langmate app's profile → tap the gear on the top right.
Tap Show your user id to display your account name and user id. Please screenshot this screen and attach it.*

④Is Langmate the latest version?*
⑤Please tell us the contents of the bug.*
⑥Please attach a sleeve shot of the part where the bug occurs.


[Note] It is not a function to send a message to the user.


  • iOS
  • Android