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How Can We Help?

General

  • What is Langmate?
  • Is Langmate free?
  • What is the minimum age?
  • What is the percentage of Japanese users?
  • How to create an account
  • How to log in?
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How to use

  • Unlimited Rewind
  • What is a Card?
  • How to edit my profile?
  • What is VIP?
  • What is Around Me?
  • How to Match with users?
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Troubleshooting

  • The app is crashing or freezing
  • How to delete my Langmate account
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Billing & Payment

  • Restoring purchases
  • How to cancel my subscription
  • About automatic renewal
  • Subscription plans
  • How to unsubscribe
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Security & Privacy

  • How to Block / Unfriend a user?
  • How to report a user?
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