If for any reason you need to restore your purchase, please follow these steps:
> go to My Page
> go to Settings
> scroll down and tap on Restore my purchases, and follow the instructions on screen
Did you recently switch devices?
If you’ve changed mobile platforms from iOS to Android or vice versa, we suggest that you cancel your current subscription first and subscribe again on your new mobile device.
Using and managing your subscription is easiest if you subscribe on your current mobile platform Store.