FAQ

Security & Privacy

How do I report a user for inappropriate behavior?


You can report a user anonymously from their Profile Card, directly from your Chat screen, or through your Friends list. The user will never know that the report came from you.

Important: When you report someone, you will automatically Unfriend (Block) them. They will be removed from your friends list, and you will disappear from theirs. The chat history and all exchanged messages will be permanently deleted. Report and Unfriend are permanent actions and cannot be undone.

1. Reporting from a Profile Card (Before matching)

To report someone while swiping in the Card section:

  1. Tap on the Card to view the user’s full profile.
  2. Tap the menu icon (•••) in the top right corner.
  3. Tap Report this user.
  4. Select the reason for the report from the popup menu.
  5. Write the reason for your report as clearly as possible.
    (Tip: The more details you provide, the easier it is for us to take appropriate action. Adding screenshots of the problem is highly recommended.)
  6. Tap Send.

2. Reporting from a Chat screen

To report a friend while you are messaging them:

  1. Stay in the chat discussion.
  2. Tap the menu icon (•••) in the top right corner.
  3. Tap Report User.
  4. Select the reason for the report.
  5. Provide a clear explanation of the issue.
    (Tip: Adding details and screenshots helps our team investigate faster.)
  6. Tap Send.

3. Reporting from the Friends list

  1. Go to the Message section.
  2. Scroll through your Friends list to find the user.
  3. Tap the menu icon (•••) next to their name.
  4. Tap Report User.
  5. Select the reason and write a clear explanation.
  6. Tap Send.

At Langmate, we take our users’ safety very seriously. We appreciate you taking the time to report suspicious users and behavior!