FAQ

Billing & Payments

How do I cancel my subscription? (iPhone / Android steps)


General notes on cancellation

To cancel your Langmate subscription, you must manage your settings directly in the Apple App Store or Google Play Store. Deleting the app will not cancel your payments.

  • Your subscription will automatically renew if you don’t cancel your subscription more than 24 hours before your renewal date.
  • Deleting your account on langmate or deleting langmate application from your device does not terminate or cancel your subscription.
    Please follow the steps below to successfully stop future payments.
  • Once you do cancel your subscription, you’ll be able to use your Langmate subscription for the remaining days you paid for.
  • Canceling a subscription doesn’t retroactively refund subscription payments, and previously paid subscription fees can’t be prorated based on your cancellation date.

⚠️ Important: Deleting your Langmate account or deleting the app from your device does NOT terminate or cancel your subscription. You must follow the store steps below to successfully stop future payments.

Steps to cancel your subscription

Cancellation steps will vary based on the platform you used to subscribe.

How to cancel on iOS (Apple App Store)

  • Open your iPhone Settings
  • Tap your name, then tap Subscriptions
  • Select the subscription you want to cancel
  • Tap Cancel Subscription

How to cancel on Android (Google Play Store)

  • If you subscribed using your Google Play Store account:
  • Open the Google Play Store on your Android device
  • Tap the Menu icon and go to Subscriptions
  • Select the subscription you want to cancel
  • Tap Cancel subscription