Backup / Restore my account


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    Backups are useful if you plan to change your device.
    You can save a copy of your messages, photos, videos, and voice messages shared during chat sessions, and restore it on your new device.
    Note: For security reasons, you will need a Google account to use the Backup functionality.

    Backup

    To backup your account:
    > go to My Page
    > go to Settings
    > locate the Backup / Restore section
    > tap Backup or Restore
    > login to your Google account
    > tap Create a new backup

    Restore

    To restore your account:
    > go to My Page
    > go to Settings
    > locate the Backup / Restore section
    > tap Backup or Restore
    > login to your Google account
    > tap Start restore on the confirmation popup
    > your account is restored! You can now close the Backup / Restore screen

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