FAQ

Billing & Payments

Does my subscription renew automatically? How to turn it off


Yes, Langmate subscriptions renew automatically. To avoid being charged for the next billing cycle, you must turn off auto-renewal at least 24 hours before your current subscription period ends.

When you purchase a subscription, your payment method will continue to be billed monthly in advance within 24 hours of the date of the initial purchase at the price you agreed to when initially subscribing.

Important rules about automatic renewal

  • Your subscription will automatically renew if you don’t cancel your subscription more than 24 hours before your renewal date.
  • Deleting your account on Langmate or deleting the Langmate application from your device does not terminate or cancel your subscription.
  • You may unconditionally withdraw your consent to automatic payments at any time by going to the settings on the relevant third party store account, but be advised that you are still obligated to pay any outstanding amounts.

Read more about Langmate’s Terms and Conditions here.

How to turn off automatic renewal (Cancel subscription)

To stop automatic payments, you must cancel your subscription through the store where you made the purchase:

  • Apple App Store: Go to device Settings > [Your Name] > Subscriptions > Langmate > Cancel Subscription.
  • Google Play Store: Go to Google Play app > Profile icon > Payments & subscriptions > Subscriptions > Langmate > Cancel subscription.

For more detailed instructions with screenshots, please read this article: How to cancel my subscription.