The app is crashing or freezing


    Your Langmate app is crashing or freezing? There might be a technical reason behind it and there are multiple ways to fix it.

    First, try to follow these steps and check if the issue has been fixed.

    • Update the Langmate app to the last version from the Apple App Store or Google Play Store depending on your device.
    • Quit and re-open the app.
    • Restart your phone.

    If the app is still crashing after these steps, you might try to delete, reinstall the app from the Stores, and log back to your account. Keep in mind than deleted the app, while also delete all your chat history. But it will not delete your friends list, your match lists, or all your coins and status.
    Note: Remember to always make backups of your message history. See this guide to know how backup Langmate.

    If you still have the issue after trying all these steps, contact us and we will try to fix the problem with you.

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